Resources / Partner MDF guide

How to fund pipeline with partner MDF. What qualifies, how to propose it, and how to get paid.

Vendors set aside money to help partners create demand, and a large share of it is spent on the wrong things or never claimed. This guide covers how partner funds work across ServiceNow, Salesforce, SAP, Snowflake, Databricks, Oracle, Microsoft and AWS, and how to turn them into a pipeline program.

The short answerPartner MDF is vendor money that reimburses part or all of a partner's approved demand-generation spend. To use it well, confirm eligibility and deadlines, propose activities aimed at named accounts with measurable pipeline targets, capture proof of execution while the program runs, and claim inside the window with an outcome report attached.

What partner MDF is, and what it is not

Market development funds, usually shortened to MDF and sometimes called marketing development funds, are budgets a technology vendor sets aside to help partners generate demand for its products. For a system integrator or consulting partner, MDF typically reimburses some or all of the cost of approved marketing activities, such as webinars, account-based outreach, events or content, after the activity has run and been evidenced.

MDF is not free money, and it is not a marketing budget the vendor hands over in advance. In most programs the partner proposes an activity, the vendor approves it, the partner pays for and runs it, and then claims reimbursement against invoices and proof of execution. The vendor funds the activity because it expects the activity to create demand for its platform, and it judges future requests on whether past ones did.

One source of confusion is worth clearing up early. Several vendors publish pages about MDF that describe their partner relationship management software rather than their own partner funds. Salesforce's public MDF page explains how brands run MDF programs for their channel partners using Salesforce PRM. Oracle's MDF documentation explains how brand owners manage MDF budgets, requests and claims in Oracle's PRM software. Neither page describes what those vendors fund for their own partners. If you are a Salesforce or Oracle partner, the answer lives in your partner community, not on those pages.

It also helps to be clear about why vendors fund partners at all. A vendor's sellers cannot cover every account, and services partners reach buyers, industries and regions the vendor does not. Funding partner demand generation is cheaper than hiring more sellers, and it creates pipeline the vendor's field team can close alongside the partner. A partner that understands this frames every request as help for the vendor's own number, which is the framing approvers respond to.

Co-op funds, MDF and development funds: the differences

Vendors use overlapping names for different mechanisms, and a single vendor can change names between fiscal years. The distinction that matters is how the money is earned and what it can be used for. Three broad models appear across the ecosystems covered here.

Incentives and rewards sit next to these funds and are often confused with them. They pay for outcomes such as sourcing a new use case, registering a deal or growing consumption, rather than reimbursing marketing costs. They still matter to marketing planning, because a program that creates sourced opportunities can earn both a fund reimbursement and an incentive, which changes the real return on the same spend.

  • Co-op funds are usually earned as a share of what a partner sells, then spent on approved marketing within a set period.
  • MDF is usually discretionary: allocated or approved against a plan, often ahead of revenue, and weighted toward partners the vendor wants to grow.
  • Development funds tend to be plan-based investments that can cover demand generation and other partner capability, awarded against a business plan.
ModelHow it is earned or awardedTypical useExample in 2026
Co-op fundsAccrued from partner revenue over a fixed periodApproved marketing inside the earning period, forfeited if unclaimedMicrosoft co-op funds on six-month cycles (secondary sources)
MDFDiscretionary allocation or approved proposalDemand generation activities with cost share or full reimbursementServiceNow MDF with 100% reimbursement for select activities (official); Databricks proposal-based MDF for Silver partners (official)
Development fundsAwarded against a business planDemand generation plus other plan prioritiesSAP development funds, around 80% expected to go to demand generation in 2026 (secondary)
Incentives and rewardsPaid for outcomes such as sourcing or consumptionNot marketing reimbursement, but they change the return on a programDatabricks Velocity Source rewards for new use cases (official); Salesforce partner-sourced lead payouts (secondary)

Eligible activities, and the ones that actually return

Vendors publish or share lists of eligible activities, and the lists are broadly similar. AWS Agency Connect material, for example, lists content development, paid media, social media, webinars, online events such as roundtables and virtual conferences, email, content lead syndication, telemarketing, list purchase and enhancement, video production and demo creation as MDF-eligible tactics. Confirm your own vendor's list before planning, because eligibility varies by program, tier and period.

The more important question is which eligible activities produce pipeline. There is a consistent pattern across ecosystems: the activities easiest to approve and evidence tend to return the least, and the activities that return the most need a better proposal. The ranking below is our judgment from running partner programs, not vendor data.

The pattern exists because approval and return reward different things. Approvers like predictable receipts and clear deliverables. Pipeline comes from sustained, targeted work that is messier to describe. The answer is not to avoid the harder activities but to propose them with the same clarity as a sponsorship: named accounts, dated milestones, line-item costs and the specific evidence you will provide.

ActivityEase of approvalPipeline returnWhat makes it work
Account-based outreach to a signaled listModerateHighestNamed accounts, practitioner-written first lines, replies handled by a person
Invite-only executive roundtableModerateHighTwelve to fifteen buyers from target accounts around one problem
Webinar promoted only to named accountsEasyGood when the list is realJudged on account coverage, not registrations
Content and AI search presenceModerateHigh over timePractitioner content that answers evaluation questions
Content syndicationEasyModerateHard qualification against an agreed definition
Event sponsorship or boothVery easyLow per dollarPre-booked meetings, not foot traffic
Branded collateralVery easyClose to zeroRarely worth funding on its own

Writing an MDF proposal that gets approved

An MDF proposal is a commercial argument made to someone with a pipeline number of their own. The approver wants to know that the money will reach buyers who matter to the vendor's sellers, that the activities are eligible and sensibly priced, and that the partner will report results. A proposal that reads like a marketing wish list is easy to reject. A proposal that reads like pipeline support for the vendor's own accounts is easy to approve.

A 2026 guide to Microsoft funds describes effective proposals as connecting activities to an approved solution area or go-to-market priority, describing the expected audience and how it will be reached, including realistic line-item budgets, defining measurable outcomes and aligning timing with fund expiry. Those elements apply to almost every vendor.

Before submitting, share the account list with the vendor's sellers who own those territories. Accounts they already care about turn a marketing request into support for their pipeline, and a seller who expects meetings from your program becomes an advocate for approving it. Keep targets conservative. A partner that beats modest targets builds more credibility for the next request than one that misses ambitious ones, and approvers remember both.

  • Vendor priority: the product, solution area or campaign the program supports, such as Now Assist, agentic AI, Amazon Connect or cloud-first S/4HANA.
  • Named accounts: 50 to 200 companies with the signals that qualified them, ideally overlapping with territories the vendor's sellers own.
  • Activities: each with a description, dates, line-item costs and the eligible category it falls under.
  • Outcomes: conservative targets for engaged accounts, meetings, qualified opportunities and pipeline value.
  • Reporting: the evidence you will capture and the date you will deliver an outcome report.
  • Owner: the named person responsible for delivery and the claim.

Proof of performance: capture it while you run

Most failed claims are not failed programs. They are programs whose evidence was never captured. Vendors reimburse against invoices and proof that the approved activity happened as described, and some require proof that it reached the approved audience. Reconstructing that after the fact, weeks later and across several tools, is where claims fall apart.

Guides to Microsoft funds describe proof-of-execution requirements becoming stricter, and recommend claiming as you spend rather than waiting until the end of a period. A 2025 guide to AWS MDF describes claims due within 30 days of completing an activity, with valid third-party receipts. The safest assumption for any vendor is that evidence is required, windows are short, and late claims are lost.

Assign one person to own evidence for the whole program, and give them a simple folder structure by activity and date. A few minutes of capture each day during delivery replaces days of reconstruction at claim time, and the same folder becomes the source for the outcome report and the case study that follows.

  • Invoices and proof of payment matched to proposal line items.
  • Dated screenshots of every ad, email, landing page and social post, with URLs.
  • Webinar and event registration and attendance lists, with company names.
  • Sent logs for outreach, showing target accounts reached.
  • Photos or recordings of events and roundtables, where appropriate.
  • Copies of vendor-branded assets used and any co-branding approvals.
  • An outcome summary: meetings held, opportunities registered and pipeline by account.

Vendor-by-vendor notes, checked September 2026

Programs change often. ServiceNow, Salesforce, Databricks and Google Cloud all restructured their partner programs within the last year. The table summarizes what we could verify, with the confidence of each source. Official means the vendor's own page. Secondary means press, analyst or partner-agency coverage. Confirm every detail in your partner portal before committing spend.

Two notes deserve emphasis. MuleSoft's standalone partner program was retired and MuleSoft partners moved into the Salesforce Partner Program, so MuleSoft practices follow Salesforce rules. And we found no public MDF program for Workday; its partner program overview lists partner types and co-innovation opportunities but no marketing funds.

VendorWhat we verifiedConfidence
ServiceNowMDF with new funding opportunities and 100% reimbursement for select activities; Strategic Investment Fund for high-impact opportunities; tiers Registered, Select, Premier, Elite plus AccessOfficial
Salesforce and MuleSoftFY27 consulting track with Provisional, Select and Summit; 28 competencies; Partner Fund reported doubled; public MDF pages describe PRM softwareSecondary for funds, official for the PRM point
SAPAround 80% of 2026 development funds expected for demand generation; plans favored when tied to cloud-first S/4HANA, clean core, AI and BTPSecondary
SnowflakeQualified services partners can access funding and joint campaigns; registration in the portal qualifies partners for funding and incentivesOfficial
DatabricksProposal-based MDF for Silver, strategic co-investment funds for Platinum, Velocity Source rewards for new use casesOfficial
OracleOPN benefits list MDF and pre-built campaigns; public MDF documentation describes PRM softwareSecondary for funds, official for the PRM point
MicrosoftStandard 50:50 cost share, eligibility via Solutions Partner designation or Partner Capability Score of 25 or more, six-month periodsSecondary
AWSExtra $25K MDF in 2026 for qualifying agentic AI partners, up to $50K for Amazon Connect implementations, industry MDF up to $50K via BOX, Agency ConnectOfficial
Google CloudPartner Network launched Q1 2026 with Select, Premier and Diamond; launch announcement does not describe marketing fundsOfficial
HubSpotSelective MDF with regional review; approved Partner Growth Accelerator campaigns receive MDF fundingOfficial
WorkdayNo public MDF programme foundOfficial page reviewed

How to use an agency with partner funds

Several vendors expect partners to use outside help. AWS runs Agency Connect for partners with limited or no marketing resources: AWS-preferred agencies list pre-negotiated services, partners request quotes through AWS Partner Marketing Central, the agency transacts directly with the partner, and the partner requests MDF and submits the claim to AWS. ServiceNow has described Demand Center packages as designed to be delivered with an outside program management agency, although that page blocked automated access when we checked, so confirm what is current in your portal.

Using an agency changes who does the work, not who owns the fund. The partner still owns the proposal, the relationship with the vendor's partner team and the claim. A good agency makes all three easier by designing a program that fits eligible activities, pricing it in line items, building evidence capture into delivery and producing the outcome report.

The risk is an agency that executes tactics without a list or a narrative. Syndication, paid media and webinars are channels. They produce pipeline only when aimed at named accounts with a message a buyer believes, and when a person follows up.

When comparing agencies, ask to see a sample proposal, a sample evidence pack and a sample outcome report from a previous funded program. Those three documents show whether the agency understands partner funding or only runs campaigns. Also ask how replies and meetings are handled, because a program that generates responses nobody follows up quickly wastes the fund and the goodwill of the vendor's sellers.

  • Ask the vendor whether agency invoices qualify for your specific fund and activity before signing.
  • Name the agency and its deliverables in the proposal.
  • Require line-item invoices that match the approved proposal.
  • Require evidence capture as part of the agency's scope, not an extra.
  • Keep ownership of the claim and the vendor relationship inside your firm.

Common reasons proposals and claims get rejected

Rejections cluster around a small number of avoidable mistakes. A 2026 Microsoft funds guide lists generic proposals with insufficient detail, activities unconnected to Microsoft solutions, missing documentation and ineligible expense categories. Our experience across ecosystems adds a few more.

Most of these are process failures rather than judgment calls, which means they are fixable with a checklist. Review every proposal against the vendor's current eligible activity list before submitting, re-read the approval for any conditions, and check each claim against the approved line items before it goes in. If something changed during delivery, ask for re-approval before claiming, not after.

  • Generic proposals with no named audience or measurable outcome.
  • Activities not tied to the vendor's products, solution areas or current priorities.
  • Ineligible expenses, such as internal salaries or items outside the approved category.
  • Missing or undated evidence, and invoices that do not match proposal line items.
  • Claims filed after the window closed, or activities that ran past the fund period.
  • Changes to the approved activity without re-approval.
  • Co-branding or brand guideline breaches on vendor-branded assets.
  • A history of unreported results, which makes the next approval harder.

Measuring whether funded programs work

Measure funded programs on pipeline, not on activity. Registrations, impressions and leads are useful inputs, but approvers and partners both care about meetings, qualified opportunities and pipeline by account. Track four numbers across a full fund period or funding year: cost per qualified meeting, meeting to opportunity conversion, pipeline per funded dollar, and the share of pipeline your firm sourced rather than received from the vendor.

Judge compounding activities separately. Content and AI search presence take one to two quarters to build and then keep producing, while outreach produces conversations within weeks. Reporting both together makes content look slow and outreach look better than it is. Reporting them separately protects the activity that makes next year cheaper than this one.

A 90-day plan to put partner funds to work

The plan below assumes funds are available in the current period and that nothing has been planned yet. Adjust the timing to your vendor's deadlines, which should be the first thing you confirm.

If the current period is already half over, shorten the plan rather than skipping it. Run one well-targeted activity, such as outreach to a signaled list with a single roundtable, claim it properly, and use the results to open the next period with a full proposal on day one. A small, clean, well-reported first program is worth more to the vendor relationship than a large one that runs late.

DaysFocusOutputs
1 to 10Confirm the rulesFund balance, eligible activities, cost share, proposal and claim deadlines, in writing
11 to 25Build the list and narrative50 to 200 signaled accounts agreed with vendor sellers; one-sentence practice claim; proof library
26 to 35ProposeProposal with vendor priority, named accounts, line items, outcomes and reporting plan
36 to 60Run the first activitiesAccount-based outreach live; one webinar or roundtable promoted to named accounts; evidence captured daily
61 to 80ConvertMeetings held and briefed; opportunities registered in the vendor portal; nurture for accounts not ready
81 to 90Claim and reportClaims filed with invoices and proof; outcome report; next period's proposal drafted from results

Questions buyers ask us. Answered plainly.

Still unsure? Ask us directly.

What is partner MDF?

Partner MDF, or market development funds, is money a technology vendor sets aside to help partners generate demand for its products. Partners usually propose activities, get approval, pay for and run them, then claim reimbursement against invoices and proof of execution. Cost share, eligibility and deadlines vary by vendor, program and tier.

What is the difference between MDF and co-op funds?

Co-op funds are usually earned as a share of partner revenue and must be spent within a set period, while MDF is usually discretionary and approved against a plan. Names overlap across vendors, and Microsoft guides in 2026 describe MDF listed under a cooperative marketing funds program, so check how your vendor defines each.

Can MDF pay for an agency?

Often, if the activity is eligible and approved. AWS runs Agency Connect so partners can buy MDF-eligible services from AWS-preferred agencies, and ServiceNow has described Demand Center packages as delivered with an outside program management agency. Confirm with your vendor that agency invoices qualify for your fund before work starts.

What proof of performance do vendors require?

Expect to provide invoices and proof of payment, dated screenshots and URLs for digital activity, attendee lists for events and webinars, copies of vendor-branded assets and performance metrics. Some vendors want evidence the approved audience was reached. Capturing proof during delivery is far easier than reconstructing it at claim time.

Does Salesforce have an MDF program for partners?

Salesforce's public MDF pages describe its PRM software for brands running their own channel programs, not funding for Salesforce partners. Coverage of the FY27 consulting track reports a doubled Partner Fund and higher partner-sourced lead payouts. Confirm what your firm can access in the Salesforce Partner Community.

Does Workday offer MDF to partners?

We found no public MDF program for Workday partners. Workday's partner program overview lists Innovation, Sales and Services partner types and co-innovation opportunities, but no marketing development funds. Ask your Workday partner contact directly about any co-marketing support available to your firm.

Why do MDF claims get rejected?

The most common reasons are generic proposals, activities not tied to the vendor's products or priorities, ineligible expenses, missing or undated evidence, invoices that do not match proposal line items, and claims filed after the window closes. Building evidence capture into delivery and claiming as you spend prevents most rejections.

How quickly should I claim MDF?

As soon as each activity finishes. Windows are short: a 2025 AWS MDF guide describes claims due within 30 days of completing an activity, and Microsoft guides describe claim windows of roughly 30 to 90 days and forfeiture of unused funds at period end. Check your vendor's exact deadlines first.

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